New Enhancements to Schwab.com Make It Easier to Manage Finances With Fewer Clicks

An Improved Online Experience Provides Better Integration of Brokerage, Retirement, and Banking Services

Thursday, October 16, 2008 8:08 am PDT

Dateline:

SAN FRANCISCO

Public Company Information:

NASDAQ:
SCHW

SAN FRANCISCO--(BUSINESS WIRE)--More than one million people visit Schwab.com every week to manage their brokerage, retirement and banking accounts. Today, Charles Schwab & Co., Inc. unveiled enhancements to Schwab.com that promise to make the online experience even easier and more efficient for the firms clients.

The improvements weve made to Schwab.com incorporate the evolving capabilities of the Web as well as feedback weve received from clients, said Andrew Salesky, senior vice president of Schwab Client Web Services. People are looking for ways to simplify their increasingly complex financial lives. The new Schwab.com will help them more easily manage their saving, investing and banking activities with greater efficiency.

Enhancements to Schwab.com include the following:

  • Improved navigation allows access to information with fewer clicks.
  • A new Accounts Summary page provides a holistic overview of all accounts held at Schwab banking, brokerage, 529 Plans, IRAs, 401(k) plans.
  • Expanded global research offering opinions from leading providers including Credit Suisse and Ned Davis
  • A new Service tab allows clients to establish account preferences, find forms, change delivery options and manage alerts, all in one convenient place
  • A centralized hub provides easy access to a powerful assortment of tools and calculators used to simplify investment assessment and planning including the Schwab Portfolio Checkup® Tool.

In a recent independent report, U.S. Online Trading Forecast: 2006 to 2011, Forrester Research projects that by 2011, 12 million U.S. households will be trading online a 48% increase over 2006. The new Schwab.com provides the kind of support our clients are looking for, said Salesky. Rather than technology for technologys sake, they want an online experience that is easy and intuitive. Everything should be at their fingertips, and personal assistance has to be readily accessible when they need it.

Schwab will provide access to the previous version of Schwab.com for an extended period in order to give clients time to get comfortable with the new site. The previous version will eventually be retired after client usage data indicates strong adoption of the new experience. The company is also offering both online and in-branch workshops to help clients learn more about the new features. Anyone can test-drive the new Schwab.com or see an online tutorial by going to http://www.schwab.com/quicktour.

About Charles Schwab

The Charles Schwab Corporation (Nasdaq: SCHW) is a leading provider of financial services, with more than 300 offices and 7.3 million client brokerage accounts, 1.3 million corporate retirement plan participants, 399,000 banking accounts, and $1.3 trillion in client assets. Through its operating subsidiaries, the company provides a full range of securities brokerage, banking, money management and financial advisory services to individual investors and independent investment advisors. Its broker-dealer subsidiary, Charles Schwab & Co., Inc. (member SIPC, http://www.sipc.org), and affiliates offer a complete range of investment services and products including an extensive selection of mutual funds; financial planning and investment advice; retirement plan and equity compensation plan services; referrals to independent fee-based investment advisors; and custodial, operational and trading support for independent, fee-based investment advisors through its Schwab Institutional division. The Charles Schwab Bank (member FDIC) provides banking and mortgage services and products. More information is available at www.schwab.com. (1008-4877)

Important Disclosures:

Brokerage Products: Not FDIC Insured -- No Bank Guarantee -- May Lose Value

Brokerage products and services provided by Charles Schwab & Co., Inc. (member SIPC, http://www.sipc.org). Deposit and lending products and services provided by Schwab Bank (member FDIC and an Equal Housing Lender).

Charles Schwab & Co., Inc. and Charles Schwab Bank are separate but affiliated companies and wholly owned subsidiaries of The Charles Schwab Corporation.

Contact:

Charles Schwab
Sondra Harris, 415-636-3292
Sondra.Harris@schwab.com

Multimedia Files:

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A new Accounts Summary page provides a holistic overview of all accounts held at Schwab - banking, brokerage, 529 Plans, IRAs, 401(k) plans (Graphic: Business Wire)

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