Charles Schwab Survey Shows Clients Ended Year Feeling “Better Off” Financially

Tuesday, February 8, 2011 5:30 am PST



Public Company Information:

"Our clients are beginning to feel better about their financial situations overall and are re-engaging in the market"

SAN FRANCISCO--(BUSINESS WIRE)--Charles Schwab’s quarterly survey of clients measuring investor confidence shows distinct improvements in Q4 2010. Forty-four percent of respondents say they were feeling “better off” or “much better off” financially at the end of 2010 (compared to 30 percent in Q3 2010). More than six in 10 (61 percent) of those surveyed also indicate Q4 2010 was a “good” or “very good” time to invest in equities (compared to 50 percent in Q3 2010).

The Schwab Survey of Investor Confidence was conducted in December 2010 and aggregates the views of 1,200 retail clients.

Despite these improvements in outlook overall in Q4, confidence in making investment decisions remained static throughout 2010. In Q4, 39 percent of participants say they felt “extremely “or “very” confident by year-end.

“Our clients are beginning to feel better about their financial situations overall and are re-engaging in the market,” said Troy Stevenson, vice president at Charles Schwab. “Despite the growing economy, market risk and volatility continue to undermine investor confidence. We remain committed to helping our clients both regain their confidence and achieve their financial goals by providing personal interaction, educational opportunities, online tools, and high-quality products and advice."

Online interviews were conducted Dec. 9-27, 2010, by global market research firm Synovate.

About Charles Schwab

The Charles Schwab Corporation (NYSE:SCHW) is a leading provider of financial services, with more than 300 offices and 8.0 million client brokerage accounts, 1.5 million corporate retirement plan participants, 690,000 banking accounts, and $1.57 trillion in client assets. Through its operating subsidiaries, the company provides a full range of securities brokerage, banking, money management and financial advisory services to individual investors and independent investment advisors. Its broker-dealer subsidiary, Charles Schwab & Co., Inc. (member SIPC,, and affiliates offer a complete range of investment services and products including an extensive selection of mutual funds; financial planning and investment advice; retirement plan and equity compensation plan services; referrals to independent fee-based investment advisors; and custodial, operational and trading support for independent, fee-based investment advisors through Schwab Advisor Services. Its banking subsidiary, Charles Schwab Bank (member FDIC and an Equal Housing Lender), provides banking and mortgage services and products. More information is available at and

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Matt Hurwitz, 415-667-0480
Pablo Rodriguez, 415-486-3267

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