Schwab Advisor Services Unveils Latest Technology Initiatives to Support RIA Growth and Client Service Needs

New offerings help RIAs build scale, reduce infrastructure and streamline processes that enable increased focus on client relationships

Monday, November 11, 2013 8:00 am PST

Dateline:

WASHINGTON

Public Company Information:

NYSE:
SCHW
"We have a new vision for portfolio management that will access custodial data directly, create dashboards, reports and presentations rapidly, enabling an advisor to easily uncover insights, and through one-step publishing, let the advisor share information with clients directly anytime, anywhere."

WASHINGTON--(BUSINESS WIRE)--Schwab Advisor Services announced the launch of several key initiatives that fuel the continued evolution of technology from underlying infrastructure in an independent registered investment advisor (RIA) firm to a central role in the support of client relationships and firm growth. The new offerings include Schwab OpenView MobileTM, an advisor-branded app for RIAs, the pilot of electronic approvals for forms and wires, and plans for Project PM2, a next generation approach to portfolio management.

“Technology is foundational in helping advisors meet their clients’ expectations for ‘anytime, anywhere’ service,” said Neesha Hathi, senior vice president, Advisor Technology Solutions, Schwab Advisor Services. “Schwab is introducing capabilities that allow advisors to reinvent their model in a way that enhances the client experience, reinforces their differentiation and helps them scale their businesses. Whether it is reducing paperwork and streamlining processes through mobile authorizations, providing real-time access through their own mobile app or bringing more insights to advisors through data integration, Schwab is focused on helping advisors leverage technology strategically in their business to maximize impact.”

Schwab OpenView Mobile: Extending the RIA’s brand into mobile devices

Recognizing that clients are increasingly using mobile devices, combined with the desire of many advisors to elevate their own firm’s brand, Schwab Performance Technologies® announced a customizable app that RIAs can use to create a turnkey, branded mobile presence enabling 24/7 connection with clients. Schwab OpenView Mobile, with apps for both the Google Play and iTunes App Stores, is in pilot now and is targeting general availability in early 2014.

Electronic Authorizations for Forms and Wires: Rapid, transparent and paperless service experience

First announced at IMPACT 2012, Schwab is now piloting its new electronic authorizations for forms and wires with a select group of clients. Electronic authorization for forms and wires allow electronic signatures and authorizations in two key areas – account paperwork and transaction authorization – significantly reducing processing time, eliminating paper and increasing efficiency. The new capabilities are deeply integrated with current RIA and client workflows as well as tools including Schwab Advisor Center®, Schwab Alliance and Schwab Mobile.

“Electronic authorizations will save advisors significant time, enhance the experience for their clients, and help them maintain the safety and security of client information,” Hathi noted.

Project PM2: Next generation portfolio management

As one of the largest providers of portfolio management software to RIAs, Schwab Performance Technologies announced plans to develop a next generation portfolio management system called Project PM2.

“The portfolio management process itself is not as valuable as the outcome of the process: the information that is shared, conversations and trust that are built between the advisor and the client,” said Hathi. “We have a new vision for portfolio management that will access custodial data directly, create dashboards, reports and presentations rapidly, enabling an advisor to easily uncover insights, and through one-step publishing, let the advisor share information with clients directly anytime, anywhere.”

Schwab Intelligent Integration

Schwab continues to expand on its mission to help advisors get the most out of their technology solutions. Recognizing the growing importance of financial planning capabilities for today’s advisors, Schwab Performance Technologies is announcing today the expansion of its relationship with PIEtech to integrate the popular MoneyGuide Pro financial planning solution into the Schwab OpenView Integrated Office™ platform.

Schwab Intelligent Technologies™ continues to expand Schwab OpenView MarketSquare, the review site that compiles feedback and ratings from RIAs on some of the leading technology vendors and products in the industry. Twenty-five of the nearly 70 MarketSquare technology vendors will be participating at IMPACT this year with 14 of those featured in kiosks on the show floor.

“Technology is mission critical to the advisor’s business,” said Brian Shenson, vice president, Advisor Technology Solutions, Schwab Advisor Services. “Through Schwab Intelligent Integration we have been making big strides towards enabling advisors to navigate their technology choices in this expanding ecosystem, and then actively integrate their technology investments into day-to-day workflows in order to demonstrably scale and grow their business and better serve clients.”

Key Technology Trends

During her IMPACT presentation, Hathi detailed four key trends that Schwab considers critical for advisors: mobile, cloud-computing, big data, and integration. The technology updates announced at IMPACT all leverage a combination of these trends and can be seen as the next series of initiatives being rolled out by Schwab to support the growth and success of independent RIAs and the RIA industry.

More details about how Schwab is advocating on behalf of RIAs, enabling them to compete with other models, preparing them to thrive in an ever changing environment, and supporting them in transforming their client relationships are available in a news release highlighting the IMPACT 2013 opening presentation by Bernie Clark, executive vice president and head of Schwab Advisor Services.

Follow IMPACT 2013 news & updates @Schwab4RIAs #SchwabIMPACT.

Charles Schwab & Co., Inc., Schwab Performance Technologies and Schwab Intelligent Technologies are affiliated as separate subsidiaries of The Charles Schwab Corporation, but their respective products and services are independent of each other.

About Schwab Performance Technologies

Founded in 1985, Schwab Performance Technologies® (SPT) is a subsidiary of The Charles Schwab Corporation and a leading provider of portfolio management and accounting solutions to approximately 3,800 independent financial advisors and investment managers. PortfolioCenter®, PortfolioServices, and Schwab OpenView Integrated Office™ are products of SPT. An open architecture firm, SPT provides services to all independent advisors regardless of custodial relationships. SPT also supports third-party outsourcing providers that use PortfolioCenter as the basis for their offering. More information is available at www.schwabpt.com.

About Schwab Intelligent Technologies

Schwab Intelligent Integration is a multi-year initiative designed to increase integration between disparate systems and workflows in advisors’ offices. Schwab OpenView MarketSquare™, Schwab OpenView Gateway™ and the Schwab OpenView Workflow Library™ are products of Schwab Intelligent Technologies™. Participating providers in Schwab OpenView Gateway are Junxure, Microsoft, Salentica, salesforce.com, and Tamarac. More information about Schwab Intelligent Integration is available at www.schwabintelligenttechnologies.com.

About Schwab

At Charles Schwab we believe in the power of investing to help individuals create a better tomorrow. We have a history of challenging the status quo in our industry, innovating in ways that benefit investors and the advisors and employers who serve them, and championing our clients’ goals with passion and integrity.

More information is available at www.aboutschwab.com. Follow us on Twitter, Facebook, YouTube, LinkedIn and our Schwab Talk blog.

Disclosures

Through its operating subsidiaries, The Charles Schwab Corporation (NYSE: SCHW) provides a full range of securities brokerage, banking, money management and financial advisory services to individual investors and independent investment advisors. Its broker-dealer subsidiary, Charles Schwab & Co., Inc. (member SIPC, www.sipc.org), and affiliates offer a complete range of investment services and products including an extensive selection of mutual funds; financial planning and investment advice; retirement plan and equity compensation plan services; compliance and trade monitoring solutions; referrals to independent fee-based investment advisors; and custodial, operational and trading support for independent, fee-based investment advisors through Schwab Advisor Services. Its banking subsidiary, Charles Schwab Bank (member FDIC and an Equal Housing Lender), provides banking and lending services and products. More information is available at www.schwab.com and www.aboutschwab.com.

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